Pipe cleaning service

Why should water pipes be cleaned?

Home water pipes have small diameters, complex bends, and long periods of inactivity, making them prone to long-term accumulation of dirt, leading to reduced water flow and the generation of rust water. Such an environment also promotes the growth of bacteria, posing serious health risks in terms of drinking water and personal hygiene. Only by cleaning the water pipes can the sediment and dirt in the curved sections be completely removed.

Clogged pipes and contaminants are the sources of various chronic diseases. Corroded water pipes generate heavy metal contaminants such as arsenic, lead, cadmium, and mercury, which have negative effects on intellectual development, skin, liver, and can potentially lead to the formation of stones and cancer. Rust water can also cause pipe blockages.

Bacteria are another significant concern, with common bacteria found in water pipes including Escherichia coli, algal toxins, enteroviruses, and Legionella bacteria. Long-term consumption or exposure to water contaminated with algal toxins can result in chronic liver toxicity and liver cancer. E. coli contamination can cause various gastrointestinal diseases, especially in children, leading to symptoms such as abdominal pain, diarrhea, fever, and headaches.

Over time, if water pipes are not cleaned, the water flow will gradually bring out sediment, bacteria, and dirt from the pipe walls, significantly increasing the turbidity of the water. This not only affects water quality but can also cause reduced water flow due to excessive blockages, leading to inconvenience in daily life.

Furthermore, even if water quality is filtered and deemed safe for use, heavy metals on the inner walls of the water pipes will continue to accumulate, increasing the frequency of filter replacements and causing financial and health damage to the family.

Standardized water pipe cleaning service process

Exceeding 6 standard service indicators, we provide comprehensive deep cleaning of household water pipes, professionally cleaning and disinfecting the pipes to eliminate hidden dirt and grime.

1. Household pipeline inspection & micro-pressure leak detection

After providing an online quotation, we conduct an on-site inspection of the entire household water pipe system.

2. Injection of Food-Grade Citric Acid for Resting

Food-grade citric acid is used to break down stubborn dirt and grime on the pipe walls, ensuring that there are no concerns about residual chemicals after the cleaning process.

3. Inspection of Water Quality during Cleaning

After the resting period, we proceed with the water pipe cleaning and inspect the water flow and conduct water quality testing.

4. Bathroom Water Pipe Operation

Once the water quality is confirmed to be satisfactory after cleaning, we proceed with the cleaning of the bathroom water pipes.

5. Kitchen Water Pipe Operation

After confirming the satisfactory water quality post-cleaning, we proceed with the cleaning of the kitchen water pipes.

6. Environmental Clean-up and Water Flow Confirmation

We open all faucets in the premises for water flow testing, ensuring that the water quality meets the required standards and the water pressure is normal, thus completing the water pipe cleaning service.

Housing Classification Price Residential Water Quality Plan Discounts
Public Housing
HK$2500 up
Please call for inquiries
private building
HK$2500 up
village house
HK$2500 up
villa
HK$2500 up
Shop/commercial building
HK$2500 up

If you are experiencing the following issues at your home, please contact us as soon as possible to schedule a free water quality test

  • Fluctuating water pressure
  • Inadequate water pressure for your hot water heater
  • Accumulation of dirt in the faucet aerator
  • Rusty water leaking from the faucet
  • Discolored water with sediment and unusual odor
  • Yellowing of the filter cartridge in your water filter system

To ensure the health and safety of our customers, all our service personnel undergo verification to confirm they have not traveled in the past 14 days before accepting service orders. They will also wear masks throughout the service period. Additionally, to safeguard the health and safety of our service personnel, if customers have a travel history in the past 14 days or any similar symptoms such as fever, cough, sore throat, etc., we kindly request that they seek medical attention promptly and self-isolate at home. During this period, please refrain from scheduling any in-home services. If services have already been scheduled, please notify us to request a rescheduling of the service date (no charges will be incurred for rescheduling). The health of our customers and service personnel is our top priority.

Our professional water pipe cleaning technicians are equipped with specialized cleaning agents and professional cleaning tools to clean your water pipes. There is no need for you to provide any cleaning materials.

If you request a cancellation within 1 business day prior to the scheduled service, a cancellation fee of $500 will apply. If you cancel on the day of the service, the full service fee will be charged. We recommend proceeding with the scheduled service. If you need to reschedule, please notify us at least 24 hours before the service. Requests for rescheduling within 24 hours of the service will incur a rescheduling fee of $500. In the event that the pipes cannot be detached for cleaning due to any reasons, a $500 inspection fee and additional charges will apply.

If, for any reason, the pipes cannot be detached for cleaning upon arrival, an inspection fee of $500 will be charged. This includes situations such as severe aging of the pipes, pipe leakage, or other special circumstances that prevent the cleaning of the water pipes. For all other special cases, an assessment will be conducted on-site by our technician to determine the appropriate course of action.

All services provided by us come with a free 30-day warranty for any issues related to the pipe cleaning service. Please note that if our technicians find that the issues with the pipes are not caused by our work or fall outside the scope of the warranty service, we will charge the original price for repairs, along with an emergency service fee of $1,000. If the customer requires warranty service from us, please contact us for assistance.

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Pipe cleaning service

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